Privacy
Privacy policy
Last updated 7 October 2026
Data controller
Sanke Livet, Vita Galdike, [organisation number], is responsible for the processing described here. If you have questions, contact us at hei@sankelivet.no.
Requests and contact form
When you send a tour request or a message through the website, we store your name, email address and the content of the message, along with what you tell us about the experience, number of participants and preferred time. To prevent abuse and troubleshoot technical problems, some technical details are recorded with the request: the page it was sent from (URL), browser type, screen size, language and time zone. We use this solely to reply to you and follow up a booking. The legal basis is answering your request and entering into an agreement (GDPR art. 6(1)(b)). We do not share the data with third parties for marketing.
Tour registrations
When you register for an open tour, we store your name, email address, phone number (if you give one), number of participants and any comment. If you ask for an invoice, we also store the invoice details you give: recipient name, organisation number, address, email and reference. We use this to run the tour, confirm your place, send you a confirmation and any invoice, and contact you about the tour. Payment is by Vipps to Vita; we do not store card or account details. Registration data is deleted 12 months after the tour, unless Norwegian bookkeeping law requires us to keep invoice records longer. The legal basis is performing the agreement with you (GDPR art. 6(1)(b)) and our bookkeeping obligations (art. 6(1)(c)).
Spam protection
The forms use Cloudflare Turnstile to tell people from bots. Turnstile may process technical details about your browser for this purpose. See Cloudflare's privacy policy for more.
Analytics
We use a privacy-friendly, cookie-free analytics tool (Umami, hosted in the EU) to understand how the site is used at an aggregate level. It sets no tracking cookies and collects nothing that identifies you personally.
Retention and your rights
We keep requests for as long as needed to follow them up, and thereafter as long as Norwegian bookkeeping law requires for bookings that become an agreement. You have the right to access, correct and delete your data. Email hei@sankelivet.no and we will help. You may also complain to the Norwegian Data Protection Authority (Datatilsynet).