Terms
Terms for tours and experiences
Last updated 7 October 2026
Booking and payment
You reserve a place on an open tour in the form on the website. Payment is by Vipps to Vita, and the payment is the confirmation of your booking: your place is confirmed once we have received it, and you get a confirmation by email. If you would rather have an invoice, tick that box in the form and give the invoice details; your place is then confirmed once we have processed the request. A request for a quote for a group or company is non-binding, and such experiences are invoiced by agreement, with [X] days' payment terms.
Cancellation
Cancellations more than [X] days before the tour are refunded in full. Cancellations [X–Y] days before are refunded at [percentage]. Later cancellations or no-shows are not refunded. A place can be transferred to another person – let us know in advance.
Weather and cancellation by us
Tours run in all weather, but in conditions that make a tour unsafe (storms, extreme heat, wildfire risk) we may move or cancel it. You then choose between a new date and a full refund. If too few people sign up (fewer than [X]), an open tour may be cancelled no later than [X] days before, with a full refund.
Mushrooms and safety
Vita is a certified mushroom expert and helps you recognise what we find. The final decision to eat anything you have picked yourself is nonetheless your own. We recommend that any mushrooms you take home are checked again, and that you only eat species you are completely sure of. Tell us about allergies in advance. Participation is at your own risk; bring clothing for the weather, good footwear and any medication you need.
Photos
We occasionally take photos during tours for the website and social media. Tell us at the start if you'd rather not be in them – that's perfectly fine.
Contact
Questions about these terms? Write to hei@sankelivet.no.